Customer Support Services
- Data Entry Services
- BPO Services
- Call Centre Services
- Software Development
- Digital Marketing Services
- Construction Tenders
- Industries
Empowering Customer Relationships Through Exceptional Service
Today’s customers expect quick replies, helpful conversations, and care that feels personal. At Zoetic BPO Services Pvt. Ltd., we deliver Customer Support Services that build loyalty, reduce churn, and create memorable touchpoints at every stage.
From order help to product guidance, our trained agents ensure every customer interaction is respectful, warm, and effective—no matter the platform.
Why Customer Support Is the New Marketing
Support is where loyalty is won or lost. A smooth, positive interaction can turn casual customers into lifelong fans. But bad experiences? They’re often broadcast online, hurting your brand.
As businesses grow, so do the challenges of maintaining great service. That’s where we come in. Our agents support your customers just like you would—with empathy, speed, and brand consistency.
Our Customer Support Offerings
Inbound Customer SupportWe handle all types of inquiries—product details, orders, billing, accounts—with patience and professionalism.
Email and Chat SupportQuick, polished replies that keep your customers informed and happy.
Social Media SupportWe monitor and respond to customer comments and DMs, protecting your reputation.
Customer OnboardingWe help new users get started and feel confident in your service.
Order and Billing AssistancePayment issues? Order delays? We resolve them with clarity and care.
Escalation HandlingWhen things heat up, our calm, skilled agents keep customers from walking away.
Multichannel. Multilingual. Always On.
We’re where your customers are—email, phone, chat, SMS, even social media. Need support across time zones or languages? We’ve got you covered 24/7, worldwide.
Why Choose Zoetic for Customer Support?
Experienced Agents with Industry Know-HowWe don’t just answer—we understand your business.
Scalable TeamsAdd or reduce support volume with zero friction.
Satisfaction-Driven MetricsWe focus on CSAT, FCR, and NPS—because happy customers stay.
Tailored Scripts and WorkflowsEvery word and step reflects your brand tone and policy.
CRM IntegrationWe use your tools: Zendesk, Salesforce, HubSpot, Freshdesk—you name it.
Industries We Serve
E-commerce and Retail
SaaS and Technology
Banking and Finance
Healthcare and Wellness
Telecom and Internet
Real Estate
Education and EdTech
Customer service isn’t just a function—it’s your reputation. Let us help you make every customer feel heard, helped, and happy.
Zoetic BPO—Customer support that builds real connections
Data Entry Services
Our Data Entry Services ensure accurate and efficient data management, enhancing your business operations
BPO Services
Outsource your business processes to us by taking advantage of our exemplary BPO services .
Call Centre Services
“Call Centre Services” means that customers communicate with your organisation with utmost efficiency .
Software Development
We lay out the solutions, ranging from website design, development, and periodic maintenance services.
Digital Marketing Services
Maximize your online presence and drive customer engagement with our comprehensive digital marketing solutions .
Construction Tenders
In today's fast-paced business environment, accuracy and efficiency in data management are critical for the success and growth of any organization.
Industries
At Zoetic BPO Services, we proudly cater to a wide range of industries by offering tailored outsourcing solutions that meet specific business needs. Whether you're in healthcare, finance, e-commerce, education, logistics, or real estate, our expert team delivers efficient and scalable support through data entry, non-voice, form filling, and other back-office processes.
We specialize in serving industries such as:
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Healthcare: Medical billing, patient record management, data entry
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Finance & Accounting: Data processing, form filling, record maintenance
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E-commerce: Order data management, product listing, customer support
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Education: Online form management, student record updates, non-voice support
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Real Estate: Property data entry, lead management, CRM updates
By outsourcing your non-core tasks to Zoetic BPO Services, your industry can focus on growth, while we handle the back-end with precision and confidentiality.
